HYPERMONKEY
Policy
Hypermonkey Solutions LLP (Registered Office: 503, C-Wing, Kailash Garden, Yogidhan, Gauripada, Kalyan, Thane, Maharashtra – 421301, India) is committed to protecting your personal data. This Policy details how we collect, use, process, store, and share your information when you visit our Website or engage our Services. It is designed to comply with India's Digital Personal Data Protection (DPDP) Act, 2023 and incorporates principles consistent with the GDPR.
01Introduction and Scope
Hypermonkey Solutions LLP ("Company," "we," "us," or "our") acts as the Data Fiduciary under the DPDP Act, 2023 and the Data Controller under GDPR for personal data collected directly through our Website and business operations. This Policy applies to all visitors, clients, and users who interact with our Website at https://hypermonkey.tech or engage our custom software development, AI, and technology consulting Services.
02Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with a particular consumer or device ("Personal Data"), categorized as follows. Identity and Contact Data: first name, last name, professional title, company name, email address, physical billing address, and telephone numbers provided via contact forms, project inquiries, or direct correspondence. Financial and Transaction Data: details about payments, project milestones, invoices, and partial payment details necessary to facilitate transactions. Complete financial data is processed securely by our payment gateways; we do not store full credit card numbers on our servers. Technical and Device Data: IP address, browser type and version, time zone, browser plug-in types, operating system, device identifiers, and infrastructure information. Usage Data: aggregated, privacy-preserving information about how you navigate our Website, pages visited, time spent on pages, and referring URLs.
03How We Collect Your Data
Direct Interactions: You provide us with Identity, Contact, and Financial Data when you fill in forms on our Website, request a quotation, correspond with us via email or phone, or enter into a Statement of Work. Automated Technologies: As you interact with our Website, we automatically collect Technical and Usage Data using cookies, server logs, and privacy-focused analytics tools.
04Purposes and Legal Bases for Processing
We process your Personal Data only when the law allows. Performance of a Contract: to register you as a new client, process and deliver your orders, manage payments, and collect money owed. Legitimate Interests: to manage our relationship with you, study how clients use our services, develop our business, maintain IT security, prevent fraud, and keep our Website updated. Legal Obligation: to comply with statutory accounting, tax, and legal regulatory requirements in India. Consent: where required by law, we obtain your explicit consent before processing your data for specific purposes, and you have the right to withdraw consent at any time.
05Third-Party Disclosures and Infrastructure
We do not sell your personal data. We only share it with trusted third-party service providers ("Data Processors") bound by strict confidentiality obligations. Analytics: We use Swetrix, a privacy-focused, cookie-less analytics platform, to understand Website traffic without compromising individual user privacy. Payment Processing: Financial transactions are processed securely through Razorpay, Bank Transfers, and UPI networks, in accordance with their own strict security and privacy standards. Hosting and Infrastructure: Our operations and Website hosting are managed via Dokploy on VPS infrastructure, ensuring secure and localized container management. Legal Compliance: We may disclose your information to law enforcement agencies, regulators, or courts if required by applicable law, court order, or to protect our legal rights.
06Data Security
We have implemented appropriate, enterprise-grade technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is strictly limited to employees, contractors, and specific third parties who have a business need to know, and they are subject to strict duties of confidentiality.
07Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law in India, we are required to keep basic information about our clients — including Contact, Identity, Financial, and Transaction Data — for a specified number of years after they cease being clients for tax and statutory compliance purposes.
08Your Legal Rights
Depending on your jurisdiction, you have the following rights regarding your personal data: Right to Access — request a copy of the personal data we hold about you. Right to Rectification — request correction of any incomplete or inaccurate data. Right to Erasure (Right to be Forgotten) — ask us to delete or remove personal data where there is no good reason for us continuing to process it. Right to Object / Restrict Processing — object to our processing where we are relying on a legitimate interest, or request suspension of processing in certain scenarios. Right to Data Portability — request the transfer of your personal data to you or a third party in a structured, commonly used format.
09Exercising Your Data Deletion Rights
To exercise your right to erasure or any other privacy rights, you must submit a formal written request by emailing our designated privacy team at legal@hypermonkey.tech. We may need to request specific information to help us confirm your identity. We will respond to all legitimate requests within thirty (30) days.
10International Data Transfers
Hypermonkey Solutions LLP is headquartered in India. If you access our Website or Services from outside India, your information may be transferred to, stored, and processed in India or other jurisdictions where our servers or third-party providers are located. We ensure appropriate safeguards are in place to afford your data a high level of protection equivalent to that in your home jurisdiction.
11Children's Privacy
Our Website and enterprise Services are strictly intended for a professional audience and individuals over the age of thirteen (13). We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information from our records.
12Changes to This Privacy Policy
We keep our Privacy Policy under regular review. Any changes we make will be posted on this page with an updated Effective Date. We encourage you to review this Policy periodically to stay informed about how we are protecting your data. Questions or requests regarding this Policy should be directed to legal@hypermonkey.tech or +91 8222890101.